FAQ's

What makes you different from other Photo booth companies? 

Our aim is to make the Photo booth hire as simple and as straight forward as possible. Unlike many other Photo booth companies we don’t offer Gold, Silver or Bronze services, or 7- 8 mind boggling different packages to pick from. We offer one, gorgeous and easy to understand hire package at an unbeatable price.

Our standard hire includes all the features that many companies only include in their most expensive hire options. On top of this you will receive exceptional customer service, from approachable, friendly people who are focussed on providing a gorgeous booth experience.

Where in the UK to you cover? 

As a rule we operate within a 40 mile radius of Brighton, East Sussex. We provide photo booth hire in Bognor Regis, Buxted, Chichester, Cranleigh, Crowborough, East Grinsted, Guildford, Hailsham, Hassocks, Hastings, Haywards Heath, Heathfield, Hove, Lewes, Littlehampton, Newhaven, Petworth, Portsmouth, Redhill, Seaford, Shoreham, Storrington, Tunbridge Wells, Uckfield, Worthing and all throughout East  Sussex, West Sussex, Kent, Surrey, Hampshire and surrounding areas.

We do offer a nationwide service but additional mileage costs of £1.00 per mile apply.

For example Brighton to Reading is 88 miles.  88 miles minus 40 free miles = 48 additional miles.  £48.00 will be added to your total cost.

Please note Central London events are subject to an additional £80.00 surcharge.

How much deposit do I need to pay? 

To reserve your selected date we require a non-refundable deposit of £50.00, with the balance due 30 days before your event. If at the time of booking your event is less than 30 days away, full payment will be required.

How do I pay? 

We accept payment via direct bank transfer (BACS), cheque, debit or credit card. We will send an email confirmation at the time of booking which contains all the information you need to make a payment and the various payment options. If you don’t have access to email the booking confirmation and payment details will be posted to you. A 1.5% surcharge will apply to all debit and credit card transactions.

Are the booths easy to use? 

They sure are. All our booths are fitted with the latest touch screen technology. Simply touch the screen, strike a pose and your gorgeous pictures are automatically dispensed within 10 seconds. Our gorgeous attendants will be on hand to answer any questions, assist in the use of the booth and make sure everything runs smoothly.

Do you provide a Photo booth attendant? 

Yes, at least one of our gorgeous staff will be on hand for the entire duration of your event. The attendant will look after the booth and make sure you and your guests make best use of the booths features and props.

I’m planning an event in a not so conventional venue, will you still come? 

All of our booths are totally mobile, so as long as there is a sturdy flat surface big enough to accommodate the booth, away from the elements and with close access to mains power we will be there. We love different venues and can easily set the booths up in stately homes, converted churches, barns, basements, marquees, gazeebos to name but a few - Gorgeous!

Can the Photo booths be used outside? 

Sorry, but our gorgeous booths are not so gorgeous in the rain.

Can you stay for longer than 3 hours? 

We’d love too! We charge £75.00 for each additional hour the booth is in use.

Are you flexible with timings when setting up the booth? 

Yes, no problem! Each event or occasion is different and the setup of the booth can be tailored to your specific requirements. Just remember that additional charges will apply for any idle hours.

What are idle hours? 

For reasons of health, safety and insurance purposes it is not possible for us to leave the booth unattended. If you require the booth to be set up a few hours in advance of its use, or broken down after your chosen finish time a small additional charge will apply. We charge £30.00 for each idle hour the booth is on site, but not in use.

How big are the booths? 

Once set up our booths measure 2.1 metres in length x 1.3 meters width x 2 meters in height.

How long does it take to set up / take down the booth? 

It takes approximately 1 hour to set up and break down the booth. This is not included in your booked time and you will get a full 3 hours use of the booth (excluding kid’s parties) or longer if additional hours have been booked. Our gorgeous staff will be as discreet as possible during the set up period.

Can we use our own props? 

Of course, we provide a gorgeous choice of props and accessories that will make your event really stand out from the crowd. That said if you want to use your own that’s fine.

Can you create personalised props? 

Yep! There is an additional charge for this service and costs will be dependent on your specific requirements. Requests for personalised props do vary and we may not always be able to provide exactly what you require. We are always more than happy to talk through your ideas, so what are you waiting for, give us a call!

Do you cater for Christmas parties and other themed events? 

We sure do. We provide themed Christmas packages which include festive props and Christmas themed backdrops. We also cater for a variety of other themes and events, St Patrick’s Day, World cups, Halloween, you name it. If you have something in mind just let us know and for a small additional charge we will be more than happy to tailor the props to your specific theme.

Is there a limit on the number of photos we can take? 

No no, no no no no, no no no no, no no there's no limit! There is no limit to the number of photo’s you can take during the hire period. Prints are unlimited so go mad and have some fun.

Can I have colour or black and white photos? 

Yes, you can select what option you prefer after the photo has been taken, you even have the option for sepia tone prints and other filters.

Can I choose to have branding or personalised messages on the photos? 

Of course, your photos can contain your company logo or the date and venue name. The options are endless and we can tailor the branding to suit your event. Our design team will contact you to discuss personalisation options prior to your event.

Do you provide different print layouts? 

Yes we can provide a wide selection of layout templates to choose from. Go for 4 images per print, or 1 single shot per print, it’s up to you. We will contact you before your event to discuss your preferred option.

Who keeps the photos? 

The booth will automatically print 2 sets of photo’s, 1 set for your guestbook and 1 set for your guests to keep. If you want to change this just let us know.

What is a guestbook? 

The guestbook is a great way to remember your special event, our gorgeous attendant will be on hand to prompt guests to place a photo in the guestbook along with a written, personal message. Your guests also get a copy of the picture as the booth will print 2 copies each time they visit the booth. The guestbook is then yours to keep, the perfect memento of your celebration.

Will the pictures be posted on Facebook and Twitter? 

This is entirely up to you and your guests. As a rule we upload the images onto our Facebook and Twitter pages within 48 hours so your guests can view the images. Some people however, prefer to keep the booth shenanigans a little more private and discreet. If that’s the case we won’t upload any of your events photos to social media sites without your permission.

All your antics can be viewed after the event on a password protected page on our website, away from prying eyes.

What about pictures taken at my kid’s party? 

Copies of any photos taken at a kid’s party will be given to the child’s parent or guardian only. We will only upload the photos onto our password protected website page with the parent or guardians permission.

Are you CRB checked? 

Yes, all out staff carry the necessary CRB/DBS disclosure.

How does the instant social media upload option work? 

The booth has the facility to upload images directly to Facebook, Twitter and Pinterest. For this to work effectively your venue must have an internet connection and an upload speed of 1MB. A wired connection is preferable as some Wi-Fi connections can be unpredictable. We cannot be held responsible for any technical issues that may arise due to poor internet connections.

What power supply do you need? 

All we need is one standard mains socket. Ideally this needs to be located within 1.5 – 2 meters of the booth.

Is there anything else you need? 

All we really need is a solid floor space of at least 3 meters by 2 meters. If your event is in a marquee or similar it’s important that there is a flat, solid base for the booth to sit on. We also ask that a small table and chair are positioned close by where your guests can fill in and complete the guestbook.

Are the booths PAT tested? 

Yes, we will be happy to provide your venue with the relevant PAT test certification if needed.

Do you have insurance? 

OHH YES! Public liability cover up to £5 million.

What are your Terms & Conditions and cancellation policy? 

Our Terms & Conditions, Cancellation and Privacy Policies are available here. Payment of deposit confirms you are in agreement with all our Terms & Conditions.

Help! I have a not so frequently asked question, what do I do? 

Don’t panic! Just email us today and we will come back to you with answers to any questions you may have. Alternatively just give us a call on 07392 400 682 and a member of our gorgeous staff will be happy to assist. Calls taken between 9am – 9pm, 7 days a week.

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